What Makes You Happy At Work?

Finally, I manage to log back on to my blogger… after 4 days of continuous no-success, and I had to get a few people involved before the access problem got resolved … Modern technology – you can’t live with it and you can’t live without it. Hah, what an irony!

Nonetheless, I’m back online again and this posting is to continue building upon where I left off on my previous article “What Career Is Right for Me?” As I have previously mentioned, there's nothing more challenging (or emotionally tearing) than changing careers half way through your life. Oftentimes, we find ourselves in a situation where we thought the job we chose was something we really wanted in our overall career roadmap, but as time goes by day by day, we find ourselves becoming more and more unhappy.

If we are unhappy, we know we’ve made a wrong choice. Now, the question is – how do we work out what we really want and what is that ideal job that goes with that territory? Here're some suggested ways and means to start formulating an answer to the above question (extracted in part from CareerExec International's Career Transition Program).

Ways & Means Number One: Understand why you are unhappy in your job
Good information comes out of understanding why you are currently unhappy in your job, and in my experience there tend to be six reasons why this is so. Which ones are relevant to you?

Your job is boring and unchallenging

This is often the case when people have been doing the same job for a long period of time, and colleagues and bosses can quickly forget that you have more to offer.

Dealing with difficult people

Often it’s not the specific tasks of a job that are stressful it’s the people you have to deal with that make life so difficult. Colleagues, bosses, clients and suppliers can all be difficult to get along with or be unreasonable in their demands.

Too much politics

It’s hard enough dealing with difficult people directly without having to deal with underhand politics as well. Even though it would be nice if everyone just got on with each other and did their jobs, the bad news is that politics will always happen.

You’re doing the wrong job for your personality

Imagine someone who likes working with details, such as an accountant or an engineer, suddenly being asked to take on a role in sales or a people management role with no additional training or support. You may feel that you just don’t “fit” into a role and that extra training just isn’t the answer.

A sign of other issues

If you’re unhappy in your job, it could be a sign of unhappiness or stress in other areas of life leading to a reduced ability to deal with what could be normal levels of pressure at work. Issues such as strained or failing relationships, poor health or money worries can all have a huge impact on your feelings of satisfaction with work.

Your work is just not your passion

It could be that although you are doing well in the eyes of other people, your work just isn’t what you are passionate about. Lots of people have a dream to do something that is really meaningful to them, but they are too scared to take a first small step to achieving that dream, or just don’t know how to start.

Ways & Means Number Two: Understanding yourself
To understand what work would be ideal for you, you really do have to understand yourself first, and in four key areas – your work interests, work motivators, your personality preferences and your personal and professional values.

Your work interests

These are the things that interest you in the world of work. Do you enjoy adventurous and risk taking activities or are you more interested in things like science and technology? Do your interests lie more in finance and administration or in working with words and being creative? Do you enjoy managing, organizing and getting results through others or do you have an interest in caring activities?

Your work motivators

These are the things that really drive you at work. For example how driven are you for recognition at work, or the need for responsibility, having control over your own work and being accountable for your actions? How much do you need variety and change in your work, or are you motivated more by stability and security? Are you driven by the need to excel in what you do and to find new challenges to overcome or do you prefer to have friendly colleagues at work? How motivated are you by your interest in the work that you do, or is pay and other material rewards a key motivator?

Your personality preferences

These will impact on how you prefer to work, and therefore your choice of ideal job. For example, are you good with people and do you gain energy by being with them, or are you good with ideas, precision and complexity and prefer to think carefully before acting? Do you prefer to deal with facts and reality; are you objective and analytical in your decision-making and do you find it hard to relax until your work is completed? Or are you imaginative and sensitive to the needs and motivations of other people, and flexible, adaptable, research-oriented and tolerate ambiguity and uncertainty well?

Your personal and work values

A personal value is a belief, a mission, or a philosophy that is really meaningful to you. When you are engaged in activities that support your values, you will feel most like yourself. If your job does not allow you to do this, the outcome for you will be significant stress and frustration. In addition, studies of successful individuals have found that there tends to be one or two professional values that guide their career and job choices, and make working an enjoyable and ultimately successful experience.

Ways & Means Number Three: Your ideal work/life balance
Work is of course only one aspect of your life, but there is often confusion when mentioning work/life balance. People seem to think it means there should be an equal balance between the two. This is not necessarily the case – having an effective work/life balance is about what works for you, perhaps there will be periods of time where your focus will be more on work than on your personal life, and vice versa.

This is why you need to know how your ideal job will fit in with your other priorities in life. You need to be clear on what else you want to focus on in your life, and what financial and time commitment you are prepared to give to them. Whatever is important to you, for example your health, family, friends, personal relationships or hobbies, your ideal job will need to take these factors into account.

Ways & Means Number Four: Understand your options
Knowing what you need from a job to make it ideal is only one half of the answer. The other half involves understanding what, realistically, your job options are.

Transferable skills

You must identify the skills and experiences you have that potential future employers will be prepared to pay you for. After all, they will only hire you if they have a need for the skills you can bring to them. These aren’t only the jobs that you have done, but are the activities and behaviors that you demonstrated to make you successful in your previous roles.

Strategic career choices

Rather than just look in the newspaper or online to see what jobs are available, it is useful to think strategically about your career options. Inevitably, your ideal job will entail making use of your existing or newly developed skills within existing or new industry sectors.

For example, you could continue with a career within your existing areas of knowledge and competence, stay where you are in terms of industry sector and organization and look for a shift in the type of job that you do, carry on with the job you do in a different sector or environment or throw caution to the wind and follow a long-held dream or passion!

Ways & Means Number Five: Find that Ideal Job
Once you have done all the above, you now need to distill the information into a great CV. A CV that crisply and concisely articulates your skills and experiences to your future employers in a way that demonstrates that you understand the job that needs to be done, that you fit in with their company culture and that you have the experience and the skills to succeed in the new role.

To do this you will also create a personal positioning statement. This is, in effect, a personal "elevator pitch" in which you can start to tell your friends, your network, recruiters and potential employers exactly what job you're looking for, give them a relevant overview of your skills & experiences and tell them why you want to do the job you're looking for. The secret here is to create several different CVs and personal positioning statements, each one consistent with what would be an ideal job for you, but each one subtly different in its job focus.

What Career is Right For Me?

More often than not, I have heard this question being asked repeatedly. And many people who asked this are not your young fresh-out-of-university graduates but professionals who have been working for a good number of years. Recently, one of my clients approached me and asked me what he should be doing differently in his current career in order to advance to the next level, and amidst our conversation, the same question popped up – “What career is right for me?”

I have noticed for a while now that there are quite a lot of people out there who are confused about which career path they want or should follow, even though they have been on the same path since day one. They are always wondering if their current career the right one for them, and yet do nothing to find out the answer to that question.

Deciding which career (or the jobs within your career big picture) to plan for is almost about as important as a degree itself. There's really no point planning for a career in the wrong field, after all, this can decide your self-fulfillment, personal esteem, income level and overall success.

One suggestion I always make is that people (you) should literally make a chart when trying to figure out what career to plan for, and include the following topics into that chart –

1. Your personal values
2. Your unique qualities and talents
3. Your strengths & weaknesses
4. Your goals regarding money, time and quality of life (in 1 year, 5 years and 10 years)
5. What you enjoy and don’t enjoy doing,
6. The primary driver (or motivator) in your life and relate this to the work you like doing; and
7. Where you are at right now, and how does your responses to the above topics align with the current situation

After you have put these topics down on your own personalized “career planning chart”, you should start thinking good and hard about your responses to these topics. One small tip prior to the thinking process – make sure that you are in a “good place”, meaning that the environment should be quiet and peaceful, and you should be in a focused, clear state of mind, and able to go “deep inside” and access your true thoughts and feelings. You will be amazed at the type of insight you will gain after doing this exercise.

For those who are interested in finding out more about this exercise, do give me a buzz. My current company has a dedicated career program which contains a more comprehensive suite of introspective exercises to help individuals map out their career path.

If you’re still mystified about exactly what careers you may be suited for, even after completing the “career planning chart”, and think you would benefit from some help from a third party to gain clarify on your career roadmap, then you might want to think about talking to a career consultant or coach.

Career consultants offer a range of services, from assisting in an individual’s job search or career transition, to helping to identify suitable career paths, often through the use of some kind of psychometric instrument to pinpoint skills, abilities and preferred working styles. Some may offer CV assessment and CV writing as part of their services. There are many commercial career consultants operating, but also local government- or university-funded careers advice centers where you can meet career advisors and access their career resources.

One important note here though, career consultants should not be confused with recruitment consultants, who find suitable candidates to fill their clients’ vacancies. You will not receive objective career advice from a recruitment consultant – it is simply NOT their job, however sympathetic they may be towards you. Some unethical recruiters might even push you into a job you never wanted in the first place.

Talking to a career consultant can be valuable if you want someone who can facilitate your search for a new career, who you can bounce ideas off and help you focus your ideas with the benefit of their expert advice. But to get the most out of seeing a career consultant, you must have realistic expectations – he or she will not punch your details into a computer and tell you what your ideal career is; you must be prepared to provide input too, and work collaboratively with your career consultant to assess your opportunities.

Anyway…

Regardless of what career you're planning for, I will always strongly recommend doing your homework thoroughly before jumping into it head first. There's nothing more challenging (or emotionally tearing) than changing careers half way through your life. Try to get it right from the beginning and the ride will be much easier.

If you happen to be those who are going to change career midway, it’s not the end of the world yet. All you need to do is to be level-headed, do that self-reflective exercise I suggested to develop a perspective, consult your family, friends or a professional career consultant or coach and then make the best most informed decision.

At the end of the day this should not be a difficult decision to make. It might be a difficult task to accomplish but definitely it should not be a difficult decision to make. And this decision should be made by no one but you.

Why do I say this?

Because…it's only you who knows whether you want to have a fulfilling career or just an ordinary job; it's only you who knows whether you want to work for yourself or for another person; it's only you and no one else who knows whether you want to become successful and have “arrived” or simply live and lead an ordinary mundane boring life. Nobody is responsible for our lives except us.

The Importance Of Body Language During An Interview

Throughout my years in executive recruitment, I have come across a number of candidates who have impressive qualifications, are extremely intelligent and possess great management skills, and are well prepared with responses to tough interview questions. But quite often, I receive less than desirable feedback from clients who said that these individuals do not appear confident, seems uninterested, or appears to be too uptight. The worst I have heard goes “I don’t feel he is a person I can trust… eyes were darting around when I spoke to him and his handshake was so flaky…” Don’t’ laugh… it is a true encounter. Happened about three years ago to a candidate I was representing, and this individual is a senior level management type.

What happened? You might ask … yes, all of us should rightfully ask that question. I asked the same question too then. After probing into the details, I finally came to the conclusion – all the individuals who received such negative feedback had one common error, and that error comes in the form of body language they displayed during the interview.

Body language is widely known as a form of non-verbal communication involving the use of the body, and according to some researchers, they put the “level of nonverbal communication as high as 80 percent of all communication”. Others have put it “more reasonably at around 50-65 percent”. A research done by Albert Mehrabian in 1971 noted “a 7%-38%-55% rule, denoting how much communication was conferred by words, tone, and body language”.

Given the results of the extensive research done on modes of communications, it would be correct to say that body language plays an important part in the way our messages are perceived by others. And since an interview is all about communicating, it would logically be related that body language plays an equally important part during the interviewing process.

I am not about to write on body language or on the different modes of communications, simply because it is too huge a topic and I must admit I am no expert on this subject matter. However, based on my past experience as an executive recruiter and current professional encounters as a Career Consultant, and help enlisted from my current co-workers, ex-colleagues and associates, I have compiled quite a lot of useful notes in order for me to present an article on the top 10 tips to ensure good interview body language.

Armed with these tips, I hope that all the preparation you do for a job interview isn't in vain because your body language will play a critical part to a job interview success.

Now, moving on to the juicy parts…

Breathe deeply

One of the best ways to relax before an important interview is to breathe deeply. If you breathe deeply, not only are you relaxing by slowing your rapid, nervous heartbeat, you're also ensuring that your brain has as much oxygen as possible. This means that you'll be able to think clearly at your interview and be able to respond to difficult questioning more rapidly. Breathing deeply before an interview will provide you with the effective combination of being relaxed and alert at the same time.

Try it now and see how it feels.

Smile

You need to practice a relaxed, sincere smile. A good smile has the power to say, “I'm a happy, confident person and I'd love to work here”. Try practicing smiling in a mirror. Get a family member to look at your smile and give you their feedback. How do they feel? What does your smile tell them?

Practice a smile that puts people at ease. It's just as much your responsibility to ensure that there is a relaxed atmosphere during the interview. I was told by one of my co-workers that he actually said to a client, “If you're embarrassed about your smile, see what a dentist can do about it. The dental job might not cost too much to fix your teeth, and it will save you a lot of money if you get your job!”

Eye Contact

There's nothing more disconcerting to an interviewer than the interviewee being unable to make regular, good eye contact. The interviewer may think that because you're unable to do this, you either have something to hide, lying about something or may not have the conviction of what you’re saying to him or her.

If you're struggling to concentrate when looking straight into someone else's eyes, you could try looking in-between their eyes….they won't be able to tell that you aren't looking straight into their eyes, and you'll find it easier to maintain focus. Try it with a friend first to see what I mean.

Make sure that your eyes sparkle

It's all very well having good eye contact at your interview, but if your eyes aren't looking bright and interested then you're making life difficult for yourself! Make sure that you have a good night's sleep prior to your interview. Remember this is a very important day and you need to look your best and have no bags under your eyes!

Open Body Language – positioning your arms & legs

Make sure that your legs are slightly apart if you're a gent. Place your hands apart, on your thighs is good. Open body language is even more important when the interviewer is talking. It demonstrates that you are receptive to the question and actively listening. More importantly, it tells the other party you are interested in what they’re saying.

Again, try practicing this with a family member or a close friend first. Remember to take a note of what to do with each part of your body. Unless you do that and remember, you're leaving it to chance that your body language come across well at your job interview.

One other major no-no during an interview is to fold your arms across your chest. I have heard (and seen) too many people doing that (consciously or unconsciously) during an interview. If you do just that, you have created an invisible barrier between yourself and the interviewer. Not a good sign.

Don't slouch

It's easy to appear as if you slouch too much. This is especially prevalent if you're asked to site in a large, soft seat. Try not to appear too relaxed. Not sitting right back in the seat is a good idea. If you sit forward, it makes you look more attentive and more interested. Some people slouch because they're not very interested. Other people slouch because they have bad body language. Either way an interviewer isn't going to be too impressed.

Try practicing in a mirror at home.

Don't be too erect (rigid)

If you're too erect (rigid) then you won't appear relaxed. If an experienced interviewer is interviewing you then they might put this down to stage fright and not confident. They might just judge you on what you're saying rather than how uptight you appear. However, if you're interviewer isn't too experienced then they might not feel relaxed either because of your posturing. They could leave the interview with a feeling that you weren't as good as the other person simply because you were too erect (rigid).

No good either way. Try to relax but not too much!

Be engaged

It's important to be subtly positive at your job interview. You need to demonstrate that you're actively taking part in the interview. When your interviewer is telling you about the job role and company, make sure that you nod subtly. This shows that you are listening and are interested in what they are saying. It shows that you are engaged in the discussion process and want to be part of the organization.

Failing to do this will hurt your chances of a next round of interview or worst, cost you that much desired job.

Accept an offer of a glass of water

You may not feel like having a glass of water, but taking a sip from a glass of water can have a calming effect on your interview performance. It can give you an opportunity to collect your thoughts while refreshing you. It will also give you a chance to get used to the surroundings while the interviewer is out of the room getting the glass of water. This will also give you're the opportunity to gather your thoughts and decide upon any amendments to your interview strategy as well as reviewing your prepared responses to questions.

Practice your handshake (VERY IMPORTANT)

So many people haven't got the right 'professional' handshake. Remember that this is part of the FIRST and LAST impression that you leave at the interview. If you have a weak, limp handshake then this tells the interviewer that you may not have the ability to deal with confrontation. On the other hand, if your handshake is too strong, then you may not be a good listener. You may be quite confident about controlling a situation, but you may be less likely to be democratic in approach. To demonstrate the happy medium, have a firm but not hard grip, make good eye contact at the same time and mirror the style of the person whose hand you are shaking.

In summary, mirroring is the key. If you're able to subtly copy the tonality of your interviewer's body language, you'll find it much easier to communicate because you'll be speaking the same silent body language. At the same time, it helps build rapport with the other person. This will put you streets ahead of the competition in the race for your dream job.